Terms and Service
Welcome to Jacket Crafters (accessible from jacketcrafters.com). These Terms of Service govern your use of our website and purchases made through our store. By browsing, accessing, or placing an order on our site, you agree to be bound by the following terms, conditions, and policies.
1. General Conditions & Agreement
By placing an order on Jacket Crafters, you confirm that you are at least the age of majority in your jurisdiction and that all payment, contact, and shipping details provided are complete, accurate, and up to date.
2. Pricing & Currency
- All prices listed on our website are in US Dollars (USD).
- Prices are subject to change without prior notice. However, once an order is placed and confirmed, the price for that item remains fixed.
- Applicable customs duties, taxes, or import fees imposed by local authorities upon international delivery are the sole responsibility of the customer.
3. Payment Methods & Security
We accept major online payment methods, including credit/debit cards (Visa, MasterCard, American Express) and other authorized payment channels. All transactions are securely encrypted using 128-bit SSL (Secure Socket Layer) technology. We do not store sensitive payment card details on our servers.
4. Shipping & Delivery
We offer Free Worldwide Shipping on all orders. Detailed timelines regarding order handling (2–4 business days) and transit times (6–8 business days) are governed by our dedicated [Delivery Policy].
5. Order Cancellation Policy
- Within 24 Hours of Purchase: Orders can be canceled for a 100% full refund with no questions asked.
- After 24 Hours: If your order has already entered production, a minor administrative charge of up to 15% may apply to cover initial material costs. Once an order has shipped, it cannot be canceled and must follow our standard return process.
6. Returns, Exchanges & Refunds
All returns, exchanges, and refunds are governed strictly by our [Return & Exchange Policy]:
- We offer a 30-day return window from the date of delivery.
- No Restocking Fee is charged on returns.
- Approved refunds are processed back to your original payment method within 7 to 10 business days.
7. Intellectual Property
All content on jacketcrafters.com including website design, text, product photography, logos, and graphic assets is the exclusive property of Jacket Crafters LLC and protected by international intellectual property laws. Unauthorized duplication or distribution is strictly prohibited.
8. Governing Law
These Terms of Service and any purchase agreements shall be governed by and construed in accordance with the laws of the State of Colorado, United States.
9. Customer Support & Contact Information
If you have any questions regarding our Terms of Service, please reach out to our team:
- Support Email: cs@jacketcrafters.com
- Phone Support: +1 7207941727