Delivery Policy

At Jacket Crafters, we work hard to get your order to you quickly, safely, and smoothly. We believe in being transparent, so here is everything you need to know about how we ship and deliver your items.

Shipping Cost

• Standard Shipping: We offer Free Worldwide Shipping on all orders.

Order Processing & Shipping Timelines

• Order Handling Time: 2 – 4 business days 
  
• Transit Time: 6 – 8 business days 
• Total Estimated Delivery Time: 8 – 12 business days worldwide

Tracking Your Order

As soon as your order is packed and ready to go, we will send you a confirmation email with all the details. You will also get a tracking number so you can follow your package every step of the way.

Our Courier Partners

To ensure your package arrives safely and on time, we only partner with trusted global courier services, including FedEx, DHL, Skynet, and UPS.

Delivery Addresses

Please provide a valid physical residential or street address at checkout. Because our couriers require a physical location for delivery, we cannot ship to Israel, Russia, P.O. Boxes, APO, or FPO addresses.

Customs & Import Duties

Please be aware that customers are responsible for any customs fees or taxes that may apply in the destination country. Since these charges vary depending on local laws, they must be covered by the buyer.

Product Availability

Delivery times can sometimes vary based on stock levels and your location. To get your items to you as fast as possible, we occasionally ship orders directly from our international manufacturing hubs.

Contact Us

For questions about your order or our shipping policy, please contact us at cs@jacketcrafters.com. Our customer service team is ready to assist you at any time.