Privacy Policy

At Jacket Crafters, accessible from jacketcrafters.com, protecting your privacy and ensuring the security of your personal information is our highest priority. This Privacy Policy outlines the types of information we collect, how it is used, and the steps we take to safeguard your data in compliance with international data protection standards (including GDPR and CCPA).

1. Information We Collect

To process your orders and provide a seamless shopping experience, we collect the following personal details when you interact with our store:

  • Personal Identity Details: Full Name, Email Address, Phone Number.
  • Shipping & Billing Information: Delivery Address, Billing Address, Payment Method details (handled securely via encrypted third-party payment processors).
  • Technical & Usage Data: IP Address, browser type, device information, and browsing patterns collected via cookies.

2. How We Use Your Information

We use your personal data strictly for legitimate business purposes, including:

  • Order Processing & Fulfillment: To process transactions, pack items, and coordinate delivery with trusted international courier partners (FedEx, DHL, UPS).
  • Customer Support: To send order confirmations, tracking updates, and respond to inquiries sent to cs@jacketcrafters.com.
  • Payment Security: To verify transactions and prevent fraudulent activity.
  • Store Optimization: To analyze anonymous website traffic and improve user experience.

3. Data Sharing & Third-Party Services

We never sell, rent, or trade your personal information to third parties. We only share necessary data with trusted service providers who assist us in operating our store:

  • Shipping Carriers: FedEx, DHL, UPS (strictly for package delivery).
  • Payment Gateways: Secure payment processors (e.g., Stripe) to handle card transactions using high-grade encryption.
  • Analytics Providers: Google Analytics (to understand general user activity in an anonymized format).

4. Data Protection & SSL Security

We implement strict administrative, technical, and physical security measures to protect your personal details. Our website uses 128-bit SSL (Secure Socket Layer) encryption technology to encrypt sensitive data during transmission.

5. Your Data Privacy Rights (GDPR & CCPA)

Depending on your location, you hold specific rights regarding your personal information:

  • Right to Access: You may request a copy of the personal data we hold about you.
  • Right to Correction: You can ask us to correct or update any inaccurate information.
  • Right to Deletion (Right to be Forgotten): You may request that we permanently delete your personal data from our records.
  • Right to Opt-Out: You can opt-out of marketing communications or non-essential cookies at any time.

To exercise any of these rights, please contact us at cs@jacketcrafters.com.

6. Children's Privacy

Our store and services are not directed to individuals under the age of 18 (or 13/16 depending on local jurisdiction). We do not knowingly collect personal information from children. If you believe a minor has provided us with personal data, please contact us immediately for prompt deletion.

7. Cookies Policy

We use essential cookies to keep track of items in your shopping cart, remember your preferences, and enable a smoother checkout process. You can disable cookies through your web browser settings; however, doing so may limit certain functions on our site.

8. Contact Us

If you have questions about this Privacy Policy or wish to request data modification/deletion, please reach out to our team:

  • Support Email: cs@jacketcrafters.com